Project Implementation Lead Coordinator

Metro Manila

JOB REQUIREMENTS:

• Define the Project Implementation plan
• Oversee all aspects of client onboarding activities 
• Ensure that all projects are delivered on time and within scope and budget 
• Schedule and lead project-related meetings and calls with internal teams, vendors and stakeholders 
• Serve as liaison between the Sales Team, Development Team, Account Managers and customers. 
• Act as main point of contact to resolve customer issues related to implementation plan, design and customer deliverables 
• Create demo materials, documentation and user-guides for the clients 
• Provide training and product demo to the clients 
• Work with the Development Team in overseeing the implementation of policies & procedures, tools and best practices 
• Ensure that team procedures and processes are followed to enable smooth flow of implementation and communication 
• Develop and maintain strong and effective relationship with business customers and internal & external business partners. 
• Ensure timeliness, accuracy and completeness of the implementation process for new business cases 
• Establish tools and best practices necessary to improve the Implementation process 
• Report to the Management Team regarding the tracking and monitoring the progress of the implementation process 
• Assist Sales Support and Support Specialists in developing prospects and responding to RFPs  
• Manage ongoing contract relationships and service delivery to clients 
• Proactively seek and propose solutions and improvements on the overall implementation plan 

QUALIFICATIONS:

• At least 2 years’ experience in Application Development and/or Application Maintenance 
• Knowledgeable in Agile Methodology 
• Good working knowledge of Infrastructure and Application Architecture will be a plus
• Previous experience with Sharepoint, Mobile, Web, and API is preferred
• Must be able to demonstrate sound judgment in executing the implementation plan with minimal oversight
• Strong organizational and coordination skills and attention to detail along with fundamental project management methodology application
• Good communication skills
• Can work under pressure
• Able to manage a flexible work schedule