Account Executive (SaaS)  

Taguig

RESPONSIBILITIES:

Client Acquisition 

• Find new key accounts and expand connections by utilizing various digital platforms, tending user group communities, attending conferences, and participating trade exhibitions. 
• Generate new leads through canvassing, cold calling, partner relationships, and customer referrals. 
• Develop and facilitate the execution of sales strategies to acquire new clients and partners. 
• Develop and deliver sales presentation and product demonstration. 
• Schedule client meetings in coordination with Technical Support Group and/or other stakeholders. 
• Identify and establish contact with potential customers by proactively doing routine sales/customer relations conversations. 
• Prepare and present sales proposals to potential clients. 
• Provide contract negotiation expertise and price planning. 
• Meet or exceed sales/revenue targets. 
• Recommend service and profit improvements as well as new opportunities. 
• Develop a network of strong relationships with key decision makers, industry influencers, and partners. 

Relationship Management 

• Provide after-sales service to clients by endorsing their concerns to the corresponding team for proper resolution. 
• Provide post-implementation coordination to identify opportunities, expansions, or new projects. 
• Assist clients for any technical issues. 
• Maintain long-term relationship with the key accounts. 
• Build and maintain long-term relationships with current clients, and their management teams, by providing information, guidance, support, and excellent customer service. 
• Respond to any sales inquiries both from new and existing customers. 

Administrative Tasks 

• Prepare and submit regular updates/report regarding client correspondence and the upcoming activities. 
• Schedule meeting with clients. 
• Maintain the company’s CRM with accurate and updated information and activity details. 
• Prepare and submit periodic sales monitoring report and KPIs. 
• Develop and maintain new sales metrics and KPIs. 
• Collaborate with team members and members of other departments. 
• Represents the organization in trade exhibitions, webinars, events, and demonstrations as required. 

REQUIREMENTS:

• Strong work ethic, self-motivated, and willingness to take initiative. 
• Bachelor’s degree in business studies, marketing, communications, information technology, or equivalent. 
• Experience in Account and Relationship Management. 
• Proven working experience in sales (SaaS experience is preferred). 
• Strong written and verbal communication skills. 
• Above average desktop skills (i.e., MS Office especially Excel and PowerPoint). 
• Very good negotiation skills. 
• Ability to stay level-headed and take the initiative when problems arise. 
• Strong interpersonal skills to relate to a variety of people. 
• Works well under pressure.