Project Implementation Lead Coordinator

Metro Manila

JOB REQUIREMENTS:

  • Define the Project Implementation plan
  • Oversee all aspects of client onboarding activities 
  • Ensure that all projects are delivered on time and within scope and budget 
  • Schedule and lead project-related meetings and calls with internal teams, vendors and stakeholders 
  • Serve as liaison between the Sales Team, Development Team, Account Managers and customers. 
  • Act as main point of contact to resolve customer issues related to implementation plan, design and customer deliverables 
  • Create demo materials, documentation and user-guides for the clients 
  • Provide training and product demo to the clients 
  • Work with the Development Team in overseeing the implementation of policies & procedures, tools and best practices 
  • Ensure that team procedures and processes are followed to enable smooth flow of implementation and communication 
  • Develop and maintain strong and effective relationship with business customers and internal & external business partners. 
  • Ensure timeliness, accuracy and completeness of the implementation process for new business cases 
  • Establish tools and best practices necessary to improve the Implementation process 
  • Report to the Management Team regarding the tracking and monitoring the progress of the implementation process 
  • Assist Sales Support and Support Specialists in developing prospects and responding to RFPs  
  • Manage ongoing contract relationships and service delivery to clients 
  • Proactively seek and propose solutions and improvements on the overall implementation plan 

QUALIFICATIONS:

  • At least 2 years’ experience in Application Development and/or Application Maintenance 
  • Knowledgeable in Agile Methodology 
  • Good working knowledge of Infrastructure and Application Architecture will be a plus
  • Previous experience with Sharepoint, Mobile, Web, and API is preferred
  • Must be able to demonstrate sound judgment in executing the implementation plan with minimal oversight
  • Strong organizational and coordination skills and attention to detail along with fundamental project management methodology application
  • Good communication skills
  • Can work under pressure
  • Able to manage a flexible work schedule

Application


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